lost virginity. 1 star rating terrible abortion clinic
I had made an appointment and was pleasantly surprised that they were able to see me in 2 weeks while the other gynecologists in the area have 2 month waits. However, I was 13 minutes late to my appointment, which I do feel bad about considering I am usually good about getting to appointments on time, however they told me they had to go to lunch and could not see me until an hour and ten minutes later because they needed a lunch break. I am a doctor as well and I don't turn away late clients so that I can go out for a lunch break - for me that is a difficult concept to understand. Plus I do not understand what they would have done if i made it to my appointment on time 13 minutes earlier - would they have skipped lunch or ate lunch while seeing me for my appointment or turned me away anyways so that they can go to lunch? I would have been much more understanding if they had told me they could not see me until later because they had too many other appointments and emergencies to deal with. That would have made sense.
Got here half hour before my daughters appt. They take paperwork & pregnancy test. Over an hour later still waiting. Two ppl walk in after us & they get to see the Dr before us. Still waiting an the excuse they gave us was because my daughter took a pregnancy test the other ppl got seen first. BS!!! A test shouldn't have stopped her from being seen before the ppl that came behind her especially when her appt was before theirs. Don't think we'll be coming back to this location.
I looked online for their policies and procedures for pregnancy test and the websites states that they take walk ins during hour of business everyday except tuesday. Today is clearly Thursday, they did not close til 7p and when I called and asked I was told to come in. I got an uber and got all the way up there and filled out the paper to be told they stop doing them an hour before their last patient. How is someone supposed to know that walking in! And she stated she would ask her manager. Than when I asked to speak to the manager all of a sudden the manager is not there. So I'm guessing she must have evaporated into thin air. I proceeded to show her the Web page since she was convinced I was lying and she said well you can come back tomorrow. Why would I come all the way back up here again and probably get told the same thing! I'm upset because I called and was told to come in. I would not have wasted money. UPDATE YOUR WEBSITE AND PLEASE LET EVERYONE IN YOUR OFFICE KNOW UPDATED POLICIES!!!!!!!
Very bad management. Have been waiting from 3 hours and have not yet been seen.
Planned Parenthood Owings Mills Health Center is a US Hospital based in Owings Mills, Maryland. Planned Parenthood Owings Mills Health Center is located at 9129 Reisterstown Road, Valley Village Shopping Center, Owings Mills, MD 21117, USA.
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