There are two storage places in Owings Mills, this one and another. I checked both out and rented with this one. First, Robert, the proprietor was very friendly and helpful. Second, this place was slightly cheaper. Third, this place is open an hour later at night for access. But most importantly, the 10'x10' unit at this place had much higher ceilings. So, rather than being limited by a low 8' ceiling as in the other place, this place allows you to stack cartons higher, and get more bang for your buck. An extra few feet up in a 10'x10' unit gives you a lot of extra cubic space to work with. Finally, Robert threw in a couple of pallets for free so my cartons did not have to sit directly on the concrete floor. Another advantage was this unit had a light installed in the ceiling with a pull cord, so I could see what I was doing in the unit at night. The other place had no light in its unit. If you are in Owings Mills, this is the better of the two options on Owings Mills blvd.
Tina was very friendly and helpful on the phone before my arrival. I explained that I hadn't rented a storage unit in a couple of decades and I just lost my father. She patiently answered all of my questions. Upon arrival, she knew who I was and helped immediately. She drove the golf cart safely to two units for me to decide on the space I wanted. I was surprised that the golf cart didn't have extra protection for her to keep dry in the rain and snow while showing customers around the property or doing daily maintenance. However, she remained in great spirits. Michael is the gentleman that helped me with the paperwork. The lease was easy to go over. He was very pleasant to work with. While lifting my spirits he worked efficiently and did not waste my time.
Everything is easy to access and secure.
I am a return customer. They are the best. Very nice and helpful.
Tina seems to have slot of experience at her job and every time I've been to a facility where she is working she has been very helpful and courteous to me and all of her customer's
I called in advance and Aaron was waiting for me. He was cordial and informative. I must have asked a hundred questions. Yet, he answered each one and took me to see the proposed storage space. At first I was a bit wary of it's location for safety and security reasons, but he addressed those concerns. He showed me the surveillance cameras, lights and explained the company's good reputation. I felt confident (thank you, Aaron!), and rented on the spot. I also got a good deal. I noticed that when going through the paperwork process, he was still able to tend and be respectful to others who came in with needs. A real people person. Smart, too! The premises were spotless, everything worked as it should. There's even access to a restroom from inside the gate!! Inside, there are moving and storage supplies reasonably priced. I made a good choice choosing Extra Space Storage (Owings Mills).
The facility is well kept. Every unit I have ever rented have been clean.
Extra Space Storage is a US Moving Company based in Owings Mills, Maryland. Extra Space Storage is located at 11002 Owings Mills Blvd, Owings Mills, MD 21117, USA.
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