On pickup they tried to haggle over price for exceeding the cubic footage estimate. However, we had several large bulky furniture items that could have been disassembled and the space reduced dramatically. Considering disassembly and reassembly is included I found it strange for them to attempt to charge me extra for this.
Thank you for all you do. The moving crew and the office crew were AMAZING. Your service was fantastic. Did not expect it to be as great of an experience as it was!
The workers arrived early and worked very hard and efficiently. I had a lot of valuable antiques to move and the guys took excellent care of everything. They were easy and able to accommodate my last-minute requests without complaint. They explained details of my contract in an easy-to-understand and I was not surprised by the bill amount at the end of the move.
Overrated: I was promised great service by the owner and the reviews had mostly good things to say, but for the money they charge, they could have and should have done much better. Some of my furniture was dented and scraped/scratched. All of my funiture was somewhat dusty and dirty due to the filth inside the truck and the dirty blankets that were used. One of my plastic containers holding some of my belongings broke and one of my plates broke because they didn't keep the box upright, something I noticed too frequently. The only good things were that the 3 movers seemed like nice guys and worked efficiently to get the job done.
I used Move In USA for a cross country move. While kind and receptive over the phone that quickly faded during the move itself.
Don't waste your time or money!!! I have moved 5 times and this was the worst experience ever. They are all talk and no action. Boxes were destroyed, boxes are missing, they were 6 hours late and I had to reassemble all my own belongings even though I paid to have them do it. Do yourself a favor and deal with a reputable well known moving company.
We would defiantly use those guys again!
Upon unloading they were not careful with our belongings and damaged our dresser, couch, and some other smaller items. I would recommend looking elsewhere for a moving company
I recently used Move in USA llc for an in-town move and simply couldn't be more pleased. First, they were definitely less expensive than their competitors and their pricing was clear from the beginning. No hidden fees, or surprise additions or last minute surcharges. (I've heard nightmare bills from friends using other movers.) Second, the friendliness of the office staff was impressive, answering my every question in a timely manner, and with professionalism and curtesy. I called 3 days before my Move because the closing on the new home was being postponed last minute, they adjusted oschedule move with ease and calmed my nerves. Third, the moving crew was phenomenal. On time and ready to work! They were 100% prepared for the job and even worked with me in the areas I wasn't quite ready for them to load up. This was 3 full trucks - not a tiny job! They were efficient and ran like a well oiled machine. My belongings were wrapped and cared for with zero damages.
I will definitely recommend to all my friends and family to use Move in USA !You are truly an amazing company.
Move In Usa Llc is a US Moving Company based in Owings Mills, Maryland. Move In Usa Llc is located at 11201 Dolfield Blvd #111, Owings Mills, MD 21117, USA.
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