Twice, I have ordered funeral arrangements from them, and both times my family was treated with an attitude of impatience and annoyance. The only reason they were given a second chance was because the situattion was urgent, they are close to home, and we figured that the first encounter was just a fluke. Picking furneral arrangements is a daunting task, and especially difficult when it's your parent. You won't find any sympathy there. The worst part is, that each time the florals we ordered, they did not arrive in the designs or colors that were specified. They must've thought that we would be so grief stricken, that we wouldn't notice. Wrong! They made us feel like they don't need our business. I don't need them either.
This place is so wonderful and receptive. I notified them of a slight typo in the card and they immediately offered to send another arrangement correcting the typo. Great customer service and beautiful flowers. Thanks again!
The flowers were absolutely beautiful for my daughters wedding!! They did and awesome job.
Great place. Very helpful and friendly staff.
Not Friendly or Compassionate
These people are awesome! I gave them a wrong address for a delivery, and didn't realize it until about 3:45. They sent another one out the same day and got it delivered by 5PM. I didn't even have to ask! Kristin - the advisor I dealt with - TOTALLY ROCKED!!!! They've gained two new customers - me and the friend who received the flowers....which, according to my friend - were absolutely stunning!!
Flowers Fancies is a US Florist based in Owings Mills, Maryland. Flowers Fancies is located at 11404 Cronridge Dr, Owings Mills, MD 21117, USA.
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