I bought a Porsche Cayenne Hybrid. I am a car enthusiast and have owned Porsches, Mercedes, as well as Ford, Totota, Volvo etc etc.
Where do I start... The team (Chris & Teddy Santos) at Len Stoler Porsche are/were absolutely phenomenal. THIS is how a dealership should operate! Teddy S. handled my transaction which was clear, well explained and exceeded expectations. He was extremely professional, attentive and responsive. Teddy addressed all questions/concerns I had and delivered the car just as described. I couldn't be happier with my purchase.
INTERESTED IN QUALITY - From their courtesy to the condition of the vehicle (even had the car detailed an extra time for things I didn't even mention but noticed.
I went to Len Stoler on a risk of a 3-hour drive, but it was TOTALLY worth it and I would TRULY not mind going back for my next vehicle.
Teddy Santos is THE GUY. When a guy from New Jersey says "I know a guy" and "Teddy Santos and Chris" are "THE GUY".. you know He's THE GUY.
FRIENDLY - Even the salespeople who werent involved in the purchase were truly willing to share details, stories, tips, and anecdotes. Frank the Finance gent was really sincere and trustworthy.
A very pleasant and smooth transaction. We purchased a CPO 2016 Cayenne and both Chris and our salesperson Teddy Santos were very attentive to our needs and answered all of our questions. Thanks Chris and Teddy for an excellent experience. I would recommend this dealer to anyone interested in purchasing a Porsche
I cannot say HOW MUCH this was THE BEST AUTO PURCHASING EXPERIENCE I've ever had. Keep in mind I've purchased from several in the past.
I wanted to purchase my first Hybrid and my wife deserved a Cayenne so once I searched inventory (I live in NJ), I found a great one in stock at Len Stoler. Called Chris (great guy) who then had set up an appointment with me for Teddy Santos to take a test drive.
I've dreamed of owning a Porsche ever since the early 80s, so purchasing this 911 was a lifelong ambition fulfilled, and far more than just another dealer experience for me. Chris Rolfe, GSM at Len Stoler Porsche, is a true "car guy". He knows every nuance of a 911, is a consummate professional, and has a true appreciation for what the Porsche brand stands for. After driving up from Northern Virginia in the evening, both Chris and Teddy Santos worked tirelessly until well after 10PM to make sure I had the Porsche buying experience I'd always hoped for. In short, the customer experience is more than just hyperbole at Len Stoler Porsche, it's real.
TEDDY SANTOS IS "THE GUY.. and so is Chris.
These are the things I would say stand out:
PRICE CONSCIOUS - The price I paid was really what I expected, and I also got a solid price on my trade-in.
HONEST and TRUSTWORTHY - Teddy was very upfront about every single detail - I was surprised how transparent and HONEST he was.
IMPECCABLE - Chris and Teddy are a great team (Chris is the sales manager)
Excellent job by Brittny Winter, Jim Brois, and Sarah! They did everything I asked for, provided me with a great loaner, and charged a very reasonable price. Thanks!
UNRUSHED - I feel like I spent too much of THEIR time, but they never made me feel rushed.
ACCOMMODATING - They made time for me when I needed it, and had the car READY and in front when I drove up. They allowed my wife and I to test drive and Teddy really took the time.
AMAZING DEALERSHIP and Here's Why..
BTW - I LOVE my Porsche Cayenne Hybrid.
Thanks Teddy and Chris and Frank.
Len Stoler Porsche is a US Car Dealer based in Owings Mills, Maryland. Len Stoler Porsche is located at 11309 Reisterstown Rd, Owings Mills, MD 21117, USA.
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